Latest Stories
  • Healthgrades has come together to celebrate and show gratitude for doctors, nurses and all healthcare workers on National Doctors’ Day.
  • Online reviews have become an important part of the patient journey. The number of reviews has increased 50 percent year-over-year since 2012, and 84 percent of consumers check reviews before choosing physicians. Online feedback has created a new way for providers to connect with their patients and attract new ones. But what happens when a review is negative?
  • Imagine you need a car, so you buy the first one you see with a “for sale” sign on the windshield, no questions asked. Or, imagine you buy a pair of shoes without trying them on first or looking at other styles. What’s the value of having options if you don’t shop around? We have options when choosing physicians, too, but some consumers don’t know the most effective ways to research and select providers for their needs.
  • Healthcare observances give us the opportunity to connect with others while raising awareness for important causes. There are hundreds of observances throughout 2019 for all kinds of health topics. Click the links below to learn ways to get involved.
  • Consumers look at online reviews when searching for physicians just like they do when selecting restaurants or auto shops. According to research, 84 percent of consumers check patient reviews before choosing a physician, and 72 percent trust online reviews as much as recommendations from friends or family. In fact, physicians with more online reviews tend to get more appointments.[1] Physicians can encourage patients to leave reviews on sites like and improve their online reputations, establish trust and grow their practices.
  • On the night of Oct. 1, 2017, Ashley Juste was in her Las Vegas home watching the news in shock and disbelief as reporters described a mass shooting at a local music concert. She texted a message of support to a friend who worked as a nurse at a hospital to where victims were transported. Juste was a trauma nurse at that hospital but left 10 months prior to become a senior nurse practitioner at A-P Medical Group nearby. Her friend texted back describing the troubling scene, and Juste thought, “I have to help.” Soon after, she drove to the hospital to volunteer. Juste had never seen so many people in such need, but she helped treat more than 200 victims.
  • The first and last impressions patients receive from medical practices, hospitals and health systems usually don’t come from physicians or nurses. They come from interactions with staff who are in charge of answering phones, scheduling appointments, checking patients in and out, and much more.
  • This March, healthcare professionals shared firsthand accounts of providers they work with as part of the Healthgrades National Doctors’ Day Sweepstakes. Today, eight submissions were randomly selected as sweepstakes winners. These meaningful stories, from across the U.S. and spanning many specialties, underscore the pivotal role physicians play in our communities and highlight the important connections made between providers and their patients.
  • Healthcare consumerism has compelled physician practices, hospitals, and health systems to reorient their care models with patients at the center, as well as to offer the access, functionality, and convenience modern consumers expect.
  • Physicians on television make it seem like patients can easily make appointments. A patient walks in the door, checks-in, and is back in the exam room in no time.